PROFESSIONAL EXPERIENCE

Senior Associate 
Project Manager, Creative Design and Accessibility 
Strategic Solutions Solutions, LLC
Phoenix AZ – remote (2021 – Present)

• Launch, coordinate, and maintain new and existing federal contracts. These include, but are not limited to, work related to the Medicare Learning Network, Section 508 Accessibility/Human Centered Design, and Covid-19 Vaccine America Forum.
• Writing, designing, and developing adult learning instruction and educational materials primarily related health-focused topics and human centered design/Section 508 Accessibility.
• Implement rigorous project and workflow monitoring system, tracking key performance indicators, and identifying and addressing blockers to success such as technological, capacity, and logistical issues.
• Review and final sign-off of all content, design, and functionality for web-based training modules, websites, and layouts of a library consisting of ~150 individual projects During my time leading these teams we have had zero late, returned, or rejected deliverables.
• Identify training needs by analyzing operational results/blockers, system requirements, plans, forecasts, and current training programs. Satisfy training needs by collaborating closely with subject matter experts to develop and deliver appropriate solutions and curricula
• 3 consecutive years (and counting!) of 100% exceptional Contractor Performance Assessment Report ratings: management, cost, quality, and innovative ideas/solutions.
• Project Lead for obtaining CMMI SVC ML3 certification.

Online Lead/Adjunct Instructor
Metropolitan Community College
Omaha NE (2023 – Present)

• Conduct course instruction at the undergraduate level in the Design, Interactivity, and Media Are department. Primarily teaching vector (Adobe Illustrator) and raster (Adobe Photoshop) techniques and design principles.
• Write and revise curriculum for graphic design related courses including establishing student learning outcomes, evaluation strategies, course sequencing, and rubrics.

Publication Coordinator
StrategicHealthSolutions, LLC
Omaha NE (2016 – 2020)

• A Creative Manager position supervising a team of Graphic Designers and Editors, in coordination with Subject Matter Experts, to create educational materials for a $20M Medicare Learning Network (CMS) contract.
• Workflow systems manager responsible for creating task templates, setting up project work plans, and work-breakdown structures. Identifying dependencies, milestones, and priorities followed by assigning tasks, scheduling all deliveries, and archiving projects.
• Leader of the contract risk management team responsible for identifying, mitigating and reconciling risks to the contract following all CMMI SVC ML3 best practices.

Graphic Designer II
StrategicHealthSolutions, LLC
Omaha NE (2013 – 2016)

• Led analysis and implementation of a workflow management solution (ProWorkFlow) resulting in a 56% increase year-over-year in productivity and off-schedule delivery reduction to zero.
• Researched, created and implemented graphics department standards including automation, preflight, and best practices to ensure consistent error free deliverables.
• Design and remediation of Section 508 compliant PDF accessible to people of all abilities.

Graphic Designer
University of Nebraska Medical Center, Printing Services
Omaha NE (2006 – 2013)

• Designed various materials for staff and students throughout the University of Nebraska  system including research posters, annual reports, marketing brochures, websites, variable data, instruction materials, university ads, and more.
• Member of the UNMC brand enforcement team.
• Wrote and taught continuing education courses to UNMC staff and students in art, creative design, variable data, and Adobe Photoshop/InDesign/Illustrator usage.

KEY SKILLS

ADDIE

Adobe Creative Cloud

Articulate Storyline

Articulate Rise

Assessment Development

CMMI SVC ML3

Color Theory

Content Development

Course Delivery

Creative Direction

Curriculum Development

Evaluation Development

Graphic Design for web and print

HTML & CSS

Instructional Design

Kirkpatrick Evaluation

Learning Management Systems

Microsoft Office

Microsoft Share Point Administration

Mockup & Prototyping

Project Management

Section 508 Accessibility

Strategic Communications

Typography

WCAG 2.1

Wireframes

WordPress

Workflow Management

EDUCATION

Bellevue University
Master of Science in
Instructional Design and Technology (Dec 2022)

Bellevue University
Bachelor of Science in
Communication

Metropolitan Community College
Associate Degree
Website Design

ADDITIONAL ACTIVITIES

Papillion Arts Council
Board Member  (2021 — Present)

Papillion Arts Foundation (503c)
Vice President  (2023 — Present)

To use my imagination, sense of humor and love for life to create stories through creative design and the written word.

I will create visual and written communications that are truthful and positive. I will not create things that intentionally mislead, confuse, oppress or marginalize any portion of my potential audiences.

I will create visual and written communications that represent a sense of empathy for my audiences. I will strive to recognize all my potential audiences I have and thoughtfully consider their needs and what I can do to accommodate them.

I will create visual and written communications that reflect unwavering integrity. I will lead by example with my actions, words, tone, attitude and thoughtfulness in every interaction to express nothing but honorable, trustworthy intentions and follow-through.

I will create visual and written communications that are inclusive of all audiences in an unbiased way whenever possible. I will thoughtfully consider all potential users regardless of physical or cognitive ability, ethnicity, age, gender, sexual orientation, political viewpoint, and religious views.

I will be accountable for all the visual and written communications I create. When I make mistakes, I will own them, learn from them and make the experience a part of myself moving forward.

I have over 20 years of experience as a professional in visual and written communications. I am the ideal person for an organization that requires a knowledgeable and passionate visual and written storyteller to help create and expand the reach of their brand.